Contact
Last updated: 1 October 2026
We typically reply within one business day. Mention your account email so we can locate your account quickly.
Seller and operator
Varun Chatlani, an individual trading as Prodigi AI
Maker Tower A, Cuffe Parade, Mumbai – 400005, Maharashtra, India
Customer care: support@mytradedesk.in
Grievance Officer
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Consumer Protection (E-Commerce) Rules, 2020, and the Digital Personal Data Protection Act, 2023, the following officer may be contacted for any complaint or grievance:
Varun Chatlani
Grievance Officer & Data Protection Officer, Varun Chatlani, an individual trading as Prodigi AI
Maker Tower A, Cuffe Parade, Mumbai – 400005, Maharashtra, India
Email: varun@prodigiai.org
Phone: +91 93217 27752
We acknowledge every grievance within 24 hours of receipt and resolve it within 15 days.
Support and billing
Privacy and data requests
Use the same address with the subject line Privacy: <your-request>. Most requests (export, correction, deletion) can be self-served from Settings.
Reporting content
Every public share page and public profile carries a Report button. You can also email the Grievance Officer directly with the page link and your concern.
Security disclosure
Found a vulnerability? Email support@mytradedesk.in with the subject Security disclosure. Please don't publicly disclose until we've had a reasonable time to fix. See our security practices.